BLUE HOPE FOUNDATION
Get Support
If you’ve been physically or mentally injured through your work in the police or ambulance services, if you’re overwhelmed, or if something just isn’t right - this is where to start.
We provide early coordination support, legal guidance, and practical help for police and ambulance workers and their families. You don’t need a diagnosis or a crisis to reach out. If you're struggling, we’ll walk with you.
We are not clinicians. We guide you through GP referral, ACC processes, and recovery coordination.
In Crisis
If you or someone you care about is in immediate danger
Call 111 for emergency services.
or
Free call or text 1737 to talk to a trained counsellor 24/7
or
Go to your local GP or hospital emergency department.
If it’s urgent don’t wait. There’s help available now.
Not Sure Where to Start?
That’s okay. Many people don’t know what kind of help they need, only that something isn’t right.
You don’t need to have it figured out.
Start by reaching out. We’ll listen, ask the right questions, and help you take the next step.
The Blue Hope Foundation began in the New Zealand police community. While police workers remain our origin, evidence base and specialist expertise, we are now carefully extending our coordination and risk-containment model to paramedics and ambulance workers because the same patterns of cumulative trauma, PTSD, moral injury, family strain and fragmented rehabilitation exist across frontline emergency work.
Legal Support
Being injured on duty, mentally or physically, entitles you to support. However, navigating the systems getting fair treatment from ACC or your employer can be difficult. Many are left to fight alone but you don’t have to.
We can help you:
-
Understand your rights under the Accident Compensation Act, Health and Safety at Work Act, and Employment Relations Act
-
Challenge decisions made by ACC, Police and other HR, or third-party providers
-
Access legal referrals with trusted lawyers who understand the realities of policing and mental injury
We also understand the risk of being targeted for speaking up. That’s why we take privacy seriously. Under the Privacy Act, your personal and health information must be protected.
Talk to us to make sure you know what your rights are, how to protect yourself, and what action you can take if your privacy has been breached.
Know Your Rights With ACC
Dignity and Respect
You must be treated respectfully, with your situation and needs taken seriously.
Fair Treatment
ACC must make reasonable, transparent decisions based on accurate information.
Privacy
Your personal and health information must be kept confidential and used only for your claim.
Participation
You can take part in decisions about your treatment and recovery. You may bring a support person.
Right to Information
You can receive clear explanations about decisions, your entitlements, and the process. You can access the information ACC holds about you.
Not in crisis but something feels wrong? You're not imagining it. We’ve seen the early signs of trauma, stress and burnout more times than we can count.
We offer guidance to support for
Serving police and ambulance workers needing trusted support.
Retired services professionals who feel forgotten or cut off.
Partners, parents and families watching someone change in front of them.
Families navigating ACC delays, HR pressure or system silence.
We are not clinicians. We guide you through GP referral, ACC processes, and recovery coordination.
We provide:
-
One-on-one navigational support and guidance from people with lived experiences
-
Help making sense of what’s happening and what to do next with systems
-
A place to belong while you adjust, heal, or find your voice again
Help for families and partners